• SFCC offers up to six assessment/counseling sessions to explore and define the problem
• Crisis Intervention
• Development of a confidential plan of action
• Referral to appropriate treatment/service providers
• Follow-up as needed

Free Services

SFCC services are fully paid for by Caltech, which allows Caltech employees to receive all services at no cost.

Your health insurance program typically covers other treatment or service to which you may be referred. SFCC will work with you to determine your coverage and to access your benefits.

Confidentiality

All contact with SFCC counselors is strictly confidential in accordance with California Law.

SFCC records are not available to management, and do not become part of the employee's personnel file.

No information can be released by SFCC without the employee's written permission.

Managers

Supervisors and management personnel may consult with SFCC counselors for new ideas and approaches to resolving work-related issues.