To the Editor:
My wife and my 5-month-old
baby were rear-ended today. The back window of her SUV was completely
destroyed, and pieces of it flew into the car and hit my daughter's face, very
close to her left eye. My wife sustained severe back, head and neck pain. I
took them to Huntington Hospital Emergency Room, in Pasadena. After waiting for
over two hours, we had seen a total of 7 administrative assistants, who went to
great lengths to fill out all kinds of paperwork and even weighed the baby, but
the only doctor who could see them was still busy and would be so for an
estimated three additional hours, said the last of the administrative assistants
we talked to. We decided to leave, convinced that a bed and a night's rest
would be better therapy than the attention we were receiving at what's
considered a premiere hospital in the richest country in the world during the
biggest economic boom in the country's history. There is no other country in
the world with a larger ratio of assistants per doctor, and yet the bottleneck
for medical attention is doctors, not paperwork fillers. Could our medical
authorities please take note and change their hiring priorities?
Alex Backer